12. She knows the right amount of product to use — and where to use it.
If you cover your entire head when you shampoo or conditioner, you’re doing it wrong! Concentrate the shampoo on the first few inches of hair at the scalp, where you get the most oil and product buildup — your ends don’t need cleansing as much. As for conditioner, work it in from the mid-shaft to the ends where the hair is driest and prone to split ends.